Law Firm Client Service and Satisfaction | M4386
This course is designed to inform the student of the importance of client service and satisfaction and its value to the law firm. Topics covered in this course include external communication, client feedback, partnering with clients, client relationship management, and evaluation and survey design.
Prerequisites: MSLA STUDENTS ONLY.
Credit Hours: 2
ULW: This course does not satisfy the Upper Level Writing requirement (ULW)